Rocking Horse Rehearsal Rooms

Cancellation Policy

The following cancellation policy applies:

  • Standard Booking – 48 hours notice;
  • Regular Booking (def. a booking or bookings that take place on a weekly basis)- 48 hours notice;
  • Block Booking (def. a booking that takes place on consecutive days) – 4 days notice for 2 days booking, 6 day notice for a booking of 3 or more days;
  • Lock Out (def. a room that is booked from open til close for 1 or more days) – 1-2 days requires 4 days notice, 3 or more days requires 6 days notice.

Cancellation fees will be wavered in the following circumstances:-

  • If a replacement session is rearranged within 3 days of the cancelled session;
  • If a session is arranged at short notice (within 2 days of it taking place) and then cancelled;

Sessions of over 4 hours in length that the client wishes to reduce also require the standard 48 hours notice. Failure to do so will result in the full cost of the session being owed regardless of the time used.

All cancellation notice times are counted back from the start of the session or first session if a block booking.